FAQ

Why should I become a member at SmokinNotes.com?

When are the Smokin’Notes available?

How can I purchase the Smokin’Notes?

Where and when can I pick up the printed Smokin’Notes?

What if I’m not located in Gainesville?

Will I have access to both the online notes and the printed notes?

What about the notes for classes that occur after the notes were printed?

What if I prefer to just have access to the materials online?

Can I print the online materials?

How do I change my SmokinNotes.com membership to another class after the semester has ended?

How do I cancel my membership if I no longer need the service?

How do I make changes to my membership before the semester has ended?

Is my membership automatically cancelled after each semester?

I tried to register but never received an e-mail. What's up?

Do you sell Smokin’Notes from past semesters?

If I login with the Facebook application, is my data stored?

There was an issue with my membership. Who should I contact?

I have a question that has not been answered here. Who do I contact?

1) Why should I become a member at SmokinNotes.com?

Smokin’Notes offers class notes, chapter summaries, practice exams, detailed solutions, video tutorials, flash cards, online practice exams, and lots of other study materials for many of the largest classes at UF. We’ve been helping students for 20 years, and more than 110,000 students have improved their grades with Smokin’Notes.
SmokinNotes.com members gain automatic access to study materials as they become available every week. Members can pick up a printed copy of the Smokin’Notes at the Smokin’Notes Store (at Midtown) 7 days before each exam.

2) When are the Smokin’Notes available?

We update the online course pages with fresh content every week, and subscribed members will automatically gain access to those materials as they are posted. The printed Smokin’Notes are available about a week before each exam.

3) How can I purchase the Smokin’Notes?

Go to www.SmokinNotes.com to create a membership which automatically grants you access to the all of the materials needed for your subscribed course(s) when they become available each week. You can also pick up a printed copy of the Smokin’Notes at the Smokin’Notes packet pickup location (at Midtown) 7 days before each exam.

4) Where and when can I pick up the printed Smokin’Notes?

The Smokin’Notes packet pickup location is located at 1800 W. University Ave, on the east side of the Stadium Club building. You can pick the printed Smokin’Notes up 7 days before each exam.

5) What if I’m not located in Gainesville?

Students in Gainesville can pick up their packets at the Smokin’Notes packet pickup location. Shipping is not available for students located outside of Gainesville, but all of the material in the printed packet will remain online if you don't pick the printed packet up.

6) Will I have access to both the online notes and the printed notes?

You’ll have access to all of the online materials until you’ve picked up your printed notes. After that, you’ll continue to have access to the online materials that were not included in your printed notes, including practice exams and videos. (Online access to the printed portions of the notes will be suspended if you’ve picked up the printed notes.)

7) What about the notes for classes that occur after the notes were printed?

We print the Smokin’Notes about a week before each exam, and in some cases there will be additional notes for classes that occur between when we print the notes and the exam. When this is the case, you’ll be able to pick up printed copies of the remaining notes at Smokin’Notes packet pickup location (1800 W University Ave). We’ll post an announcement on the course page at SmokinNotes.com when those printed notes are ready for pickup.

8) What if I prefer to just have access to the materials online?

No problem. If you opt to not pick up the printed notes, you’ll continue to have access to the materials online.

9) Can I print the online materials?

No, the online materials cannot be printed. Printed copies of the Smokin’Notes are available at the Smokin’Notes packet pickup location (1800 W University Ave) about a week before each exam.

10) How do I change my SmokinNotes.com membership to another class after the semester has ended?

You’ll have the opportunity to assign another class to your membership once final exams have ended.

11) How do I cancel my membership if I no longer need the service?

You can cancel your membership by clicking “Membership” and “Cancel Membership.” Please do this at least 24 hours before your renewal date to avoid being charged for the next month’s membership fee.

12) How do I make changes to my membership before the semester has ended?

You can Change Your Plan or Cancel Your Plan at SmokinNotes.com. If you need to make any other changes, contact us and we’ll do our best to help you out.

13) Is my membership automatically cancelled after each semester?

No. Your membership will remain active until you cancel it.

14) I tried to register but never received an e-mail. What's up?

Be sure that you entered your e-mail address correctly, and check your junk and spam folders. If you can’t find it, e-mail us and we’ll send you a new e-mail.

15) Do you sell Smokin’Notes from past semesters?

No, we don’t offer archive notes. All of the materials posted and shipped this semester are current for this semester’s classes.

16) If I login with the Facebook application, is my data stored?

Smokin'Notes doesn't store any personal information from social media. If you would like to have your Facebook profile un-linked from the login process, just e-mail us at info@smokinnotes.com.

17) There was an issue with my membership. Who should I contact?

Contact info@smokinnotes.com, and we’ll take care of you!

18) I have a question that has not been answered here. Who do I contact?

You can send an e-mail to info@smokinnotes.com, or you can use our Contact Form and we’ll get back to you ASAP.

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